Members find their voice at NEW Leadership Academy
Friday, May 02, 2014
Posted by: Barbara Francella
than 600 Network of Executive members learned to communicate confidently and effectively at the NEW Leadership Academy webinar "Finding Your Voice,” May
Featured guests M. Christine Smith, Deloitte’s managing director, west region
and managing principal of Deloitte University Leadership Center for Inclusion,
and Daniel Eckert, senior vice president, Walmart Services at Wal-Mart Stores
Inc., offered practical advice for making a positive impression at work. The
one-hour interactive learning session was facilitated by career coach Jo
Miller, CEO of Women’s Leadership Coaching.
former U.S. Marine, said self-expression is learned through experience. "Finding
your voice and doing it in an appropriate way — so that
you fit in before you stand out — is a critical skill set that is not taught in
After being thrust into a military leadership role at 22, Eckert
became a great listener, a key skill that shaped his communication style. "Seek understanding first through the power of asking questions,” he said.
Speak up fearlessly
Smith found her voice when she was
asked to take on a leadership role for a major account, she said. "Do your
homework and focus deeply so that you can show up authentically with a
service-oriented voice,” she advised.
fearless,” she added. "Keep your eye on realizing your own potential — everyone benefits from that.”
are many reasons people do not speak up at work, Miller noted, from not wanting
to appear too aggressive to believing that speaking up is a risky career move. The
cost of staying mum, however, are lost professional and personal opportunities.
Women who own their power and voice deliver the most effective messages, the
"Have a real understanding of who you are,” Smith said. "You can’t do it
without being vulnerable and sharing yourself and your story.”
Knowing the lay of the land is essential, Eckert said. "Understand the culture
and build relationships before making changes.”
effectively in a hyper-competitive workplace, "know what you’re talking about,”
Smith advised. "Know both sides of an argument.”
speaking up during a meeting, be aware of the meeting’s dynamic before it
starts. "Understand the ‘meeting before the meeting,’” Eckert said.
Members may register free for the one-hour NEW Leadership Academy webinar, "Negotiating Your Role," June 6 at 1 p.m. ET.