NEW NorCal takes a page from Disney storytelling
Monday, May 19, 2014
Posted by: Barbara Francella
satisfaction leads to customer satisfaction and loyalty, according to Disney
executive Bruce Kimbrell, who offered strategies for strengthening workplace culture
through storytelling at the sold-out NEW Northern California learning event,
May 2, 2014.
can feel perfection,” Kimbrell told more than 450 NEW members and supporters at the Blackhawk Museum in Danville. To enhance the employee experience, Disney uses powerful storytelling to communicate with a focus on structure, flow, character,
tone and mood of the message.
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Parra, supply chain manager at Safeway Inc., appreciated the event, saying the
program expanded her view of career opportunities and helped "empower me as a
female in the workforce.”
enjoyed meeting women while attending such a great presentation,” added
first-time NEW event attendee Marianne Hedrich, legal assistant at KB Ash Law Group P.C.
sending large delegations to the event include Big Heart Pet Brands, Clif Bar
& Company, Del Monte Foods, E. & J. Gallo WInery, Frito-Lay, Kraft
Foods Group Inc., Nestlé Group, PepsiCo Inc., Procter & Gamble, Ross
Stores, Safeway Inc., The Clorox Company, Wal-Mart Stores Inc. and Yes To Inc.
Regional officers Amber Fain and Cheryl Stark join keynote speaker
Bruce Kimbrell and fellow regional leaders Mary Coon and Anita Torrano.