NEW Leadership Academy spans generations
Friday, August 1, 2014
Posted by: Barbara Francella
than 250 NEW members learned strategies to better manage the world's changing workforce
during the NEW Leadership Academy webinar "Managing a Multigenerational Team,” Aug.
Miller, CEO of Women’s Leadership Coaching, shared her insights on generational
traits and the management skills needed to motivate team members of all ages: Baby
Boomers (age 50 to 69), Generation X (age 36 to 49) and Generation Y or Millennials
(age 36 or younger).
workers are on the job well into what was once considered "old age,” by 2025 Millennials
will comprise 75 percent of the global workforce, Miller noted. "The
media and companies are sitting up and taking notice, and you should, too.”
Working with multigenerational teams presents new management challenges — and opportunities. "If you’re a Generation X or Generation Y
member, there’s never been a better time to raise your hand for a leadership
opportunity,” Miller said.
of different generations are motivated by different factors, she said. While cash
is still the most desired perk for any age group, Generation Y is significantly
more motivated by pay than their younger or older colleagues. "But don’t make
the assumption that they are materialistic,” Miller said. "They’re dealing with
a different economic reality than the generation before them.”
X is attracted to challenging assignments, while Baby Boomers value healthcare
and retirement benefits, she added.
to Baby Boomers’ willingness to "get the job done” will satisfy their
traditional work ethic, while Generation X employees place a high priority on
work-life balance and aren't as interested as their predecessors in working
long hours to climb the corporate ladder. Challenging Generation X to work
smarter, rather than harder, will appeal to their professional instincts,
available by email, instant messaging and texting will is essential for managing
Generation X employees. "It will encourage them to reach out when they need
support,” Miller noted.
In today's workplace, collaborative decision-making is both an effective tool
for managing Millennials and a way to open lines of communication with all
generations. "Have clear conversations with the multigenerational team," Miller said. "Share
your expectations, and have them share theirs.”
that each generation has different core beliefs and values, and leverage that
variety. "Communicate the big goal and communicate the benefit to each
generation independently,” she advised.
may register for the next NEW Leadership Academy webinar, "Sponsoring
Others" on Sept. 5 at 1 p.m. ET, for free and view previous NEW
Leadership Academy webinars in the NEW Study Hall.