Members 'stay relevant' at Mid-Atlantic event
Friday, December 05, 2014
Posted by: Barbara Francella
"It is never too late to
reinvent yourself. You are never too old," Michele Murphy, executive vice
president of human resources and corporate communications for SUPERVALU, advised
more than 175 Network members at the NEW Mid-Atlantic fall learning event, Dec.
3, 2014 in Hyattsville, Md.
Murphy joined Marla Thompson, senior vice president of strategy for Catalina, and
Gordon Reid, division president at Giant Food, for "Staying Relevant in a
Changing World." Judy Spires, president and CEO of Kings Super Markets,
moderated the discussion.
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"Listen to [your] team's
expertise and take that and help the team deliver objectives," Reid
advised. "Understand the customer. Talk to people to understand what makes
them tick. Be inquisitive."
Thompson encouraged NEW
members to stay open to new ideas and experiences. "Try any one thing once
— get in and figure it out. Surround yourself
with people who are experts."
"Find people to support you and learn tricks," Murphy added. "Work
with mentors. Teach yourself to get up to speed with your peers."
Avoid career derailment
For Reid, self-awareness is
an asset, particularly in times of stress. "You can say outrageous things — but it all depends on how you say it. Control how you present things
when you get frustrated. Determine how to voice your frustration."
takes years to build credibility and one second to destroy it,” Thompson noted.
Murphy warned against
succumbing to "the jerk" factor:" wearing ego on your sleeve, only
managing up and only thinking about your own career advancements. "Make
sure you spend time with the people you spend the most time with: Your peers
and the people under you."
Communication is the most
important skill to develop in a changing world. "Learn how to listen with
intent and where the other party is coming from," he said. "You have
two ears and one mouth. Make your point clearly."
Thompson urged attendees to plan
on, and practice, being uncomfortable. "It is a muscle. The more you practice, the better you are when
you are uncomfortable. If I can do this, I can do that."
"This is not rocket
science — nobody is dying," Murphy added. "If
you are afraid, you let someone down you need to lose defensiveness and own up
that you made a mistake."
The executives characterized
their own unique leadership styles: "Never intentionally offend
anyone," Reid said. "Be honest and say what you think and move on."
Murphy likes to have fun, but
push her team hard. "Have courtesy, dignity and respect," she added. Thompson emphasized putting people first. "Take care of your people, then
they will operate well as a team and everyone is successful. View people as an
Organizations sending large groups to the event included Farm Fresh, Giant-Landover,
Shoppers Food & Pharmacy, Utz Quality Foods Inc.
NEW's Robbie Solomon greets Christina
Eanes of Mindspring Metro DC,
Denise Minor of FBI and Jan Hice Smith of Heart's Joy Consulting at the
NEW Mid-Atlantic fall event.