'Don't be a hero,' c-suite execs advise
Monday, December 08, 2014
Posted by: Barbara Francella
As a leader,
"what you do casts a shadow that encompasses other people," Lisa
Bisaccia, senior vice president and
chief human resources officer for CVS Health, told nearly 400 NEW members participating
in the NEW Leadership Academy webinar, Dec. 5, 2014.
Bisaccia joined Roberto
Marques, group chairman, consumer North America for Johnson & Johnson, to
share perspectives from the top during the one-hour "Ask a C-Suite
Executive: What the CXO Wants You to Know" webinar. The discussion was
moderated by facilitator Jo Miller, CEO of Women's Leadership Coaching.
Future leaders display three
distinct qualities, Bisaccia said: Curiosity, resilience and the ability to
identify and develop future talent themselves.
How will you get there?
high-potential talent for advancement, the c-suite execs said business results
aren't the only thing that matters. "Results matter, but we're looking for
how you got there," Bisaccia said. "Did you bring people with you?
Are the results sustainable? Is it a win-win solution?"
"We assess performance based on what you do and how you do it — they are equally important," Marques added, explaining that
'what' is based on the result, while 'how' is based on leadership. "Work
with a team. Don't be a hero!"
Asked how to communicate
effectively with C-level leaders, Bisaccia said: "Be yourself. Make it a
conversation, not a presentation. Build on a foundation of data. Bring team
members and make sure they have a speaking role — and be prepared to adjust
"Be passionate," Marques
advised. "Be prepared. Be flexible. People presenting an idea who are
passionate about it can go a long way."
He urged NEW members to seek
out diverse experiences and take risks. "Stretch yourself out of your
comfort zone! Read everything
that you find interesting; even things that you don't find interesting. Be
View previous NEW
Leadership Academy webinars in the NEW Study Hall .Have you participated or viewed every 2014 Leadership Academy webinar? Request your NEW Leadership Certificate.