Leadership success a matter of 'style'
Monday, December 12, 2016
Posted by: Rufino Cabang
"Leadership is the ability to see a problem and be the solution -- but
you have to get that solution done through other people," Amy Alt, senior
category account executive, Procter & Gamble, told online attendees during
the NEW Leadership Academy webinar, Dec. 8, 2016.
Alt joined NEW Board Chair Karen Stuckey, senior vice president, private
brands, general merchandise, Walmart U.S., to explore effective communication
and work and decision-making styles during "It's All About Styles,"
facilitated by session leader Jo Miller, CEO of Women's Leadership Coaching.
To be most effective, leaders must move from being a transactional leader —
authoritative, directive and technical — to a transformational leader –
strategic, collaborative and sharing a vision, Stuckey said.
For both leaders, navigating different communication styles is essential for
successful performance. "Get to know individuals and empower in the
process," Alt advised. "Build a safe environment."
Stuckey recommends transparency. "Simply repeating why you're right
will never get you to 'Yes.’"
Making fast decisions with little information may require
"speed-reading” other people. For Alt, doing so is not about manipulation
or wooing others. "It's really about building your intuition, agility and
having empathy for others."
Changing demographics requires leaders to evolve. "If you are not
evolving, you may not be growing," Stuckey said. "A leader should
have a bias for early embrace of change. This is a matter of thriving or moving
Decision-making styles vary between individuals and situations. In addition
to assessing risk-level and reversibility of a situation, leaders should
understand others' styles and prepare for them. Alt urges emerging leaders to
ask themselves: "How do you use your intuition as well as the people and
resources you have to make that decision the right way?"
To create and support an inclusive workplace, women and men need to develop
a transformational style of leadership, Stuckey emphasized. "Understanding
your style, and being an active listener to watch and understand other styles,
will be very important in that journey.”
Alt defines leadership as the ability to help people achieve things they
didn't think were possible. "It's really around a shared vision, creating
an environment where people feel valued and fulfilled — no matter their
NEW members may register online for next year's NEW
Leadership Academy webinar series, which starts with "The Juggle:
Work/Life Integration," Feb. 16, 2017 at 1 p.m. ET, for free. Members may
also view previous NEW Leadership Academy webinars in the NEW Study