Senior Vice President
Global Payment Experience and Solutions
As senior vice president, global payment experience and solutions at Visa, Nicole Carroll is responsible for Visa’s strategy for acceptance products and solutions, driving the design, development and delivery of new services and solutions to enhance the customer experience at the point of purchase. She previously served as the global head of innovation and strategic partnerships at Discover Financial Services, where she was responsible for leading the digital transformation of the company, including its launch of mobile payments. Earlier in her career, Carroll was chief marketing officer at Transys, where she launched several product solutions including the Oyster Card, a smart payment card for transportation in London, and was a founding member and managing director at Citi Ventures. She holds a joint degree in international relations and international economics from Georgetown University.